Top Rated in Massachusetts

Heat Pump & HVAC Services in Brookline & Greater Boston

"Always There. Always Fair."

Heat pump installation and energy-efficient heating and cooling upgrades for Massachusetts homeowners. One call handles it all.

Licensed
Electrical 9116-EL-A1
Mass Save
Paperwork Handled
Thumbtack
Top Pro 2025
A.W. Puma Mascot
Cooling
Heating
Water Heaters
Electrical
Our Services

Expert Home Services

From heating and cooling to boiler maintenance and beyond — A.W. Puma delivers expert installation, repair, and maintenance across Massachusetts. One call does it all.

Heat Pump

Energy-efficient heat pump systems

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Mini Splits

Ductless heating & cooling solutions

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Furnace

High-efficiency furnace installation & repair

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Air Conditioner

Central AC installation & service

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Boiler

Boiler repair, replacement & maintenance

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Water Heaters

Tankless & traditional water heater service

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Electrical

Panel upgrades by our own licensed crew

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Not sure what you need?Talk to an Expert
How We Work

Simple. Honest. Professional.

No surprises, no upsells. Here's exactly what happens when you call A.W. Puma.

Call (617) 618-3366

1. Call or Contact Us

Tell us what's going on — we'll ask the right questions and set up a visit at your convenience. No runarounds.

2. On-Site Diagnosis

A licensed technician arrives on time, inspects the issue, and gives you an honest, upfront quote before any work begins.

3. Expert Repair or Install

We get to work with quality parts and proven techniques. Almost all jobs are finished on-time. We protect your home throughout.

4. Your Satisfaction

We walk you through everything we did, so you know exactly what was done and why.

The A.W. Puma Guarantees

Your satisfaction is our reputation. Every job comes with our service guarantees — if it's not right, we make it right.

✓Lowest Price Guarantee

We promise that our price will be the lowest for comparable equipment and services. If you find a better price from a licensed competitor, we'll beat it.

✓Licensed. Local.

We hold our own electrical licence, 9116-EL-A1. Based at 202 Washington St in Brookline — not a call centre, not a franchise.

✓Better Than We Found It Guarantee

Our technicians wear shoe covers, use drop cloths, and commit to leaving your home cleaner than when they arrived.

Where We Work

Serving Massachusetts

Our licensed technicians serve homeowners across 7 counties. Hover over the map to explore our coverage area.

MiddlesexNorfolkPlymouthEssexWorcesterBristolBarnstableHampdenHampshireFranklinBerkshire
CountyComing Soon
Coverage Area
Expanding Soon

Counties We Serve

Suffolk CountyMiddlesex CountyNorfolk CountyPlymouth CountyEssex CountyWorcester CountyBristol County

Don't see your area? We may still serve you.

Check Your Coverage
Energy Savings

Save Thousands with Mass Save

Massachusetts homeowners can access significant rebates and incentives when upgrading to energy-efficient equipment. A.W. Puma is a qualified contractor who handles the entire rebate process for you.

Up to $8,500
In available rebates
0% Financing
Up to 84 months

Qualifying Equipment

  • Heat Pumps & Mini Splits
  • High-Efficiency Furnaces
  • Tankless Water Heaters
  • High-Efficiency Boilers
  • Smart Thermostats

We handle the paperwork.

You get the savings.

A.W. Puma Home Services

Albert Puma owns and runs A.W. Puma Home Services — not a franchise. He brings 20 years of experience in construction and the trades. The company opened in 2024.

Licensed in Massachusetts — electrical 9116-EL-A1
Testimonials

What Our Customers Say

Real reviews from real Massachusetts homeowners.

"The team at A.W. Puma was great from start to finish. They installed three mini split units in our home super quickly and everything works perfectly."

Jared East
Google review · Local Guide, 107 reviews

"AW Puma was great in redoing my HVAC system and condenser. They even made me aware of rebates and savings Mass Save and the gov't were offering. Quick service and responsive. Would recommend!"

Daniel D.
Google review

"Love the new heating system! Stephen and Karlos did a great job. We are very happy with everything they did here and felt good about what was done."

Peggy F.
Google review
FAQ

Common Questions

We serve the Greater Boston area and beyond — including Boston, Newton, Cambridge, Wellesley, Brookline, Brockton, Worcester, Lawrence, and surrounding communities. Contact us to confirm coverage for your specific location.
Yes. Licensed in Massachusetts — electrical 9116-EL-A1. Deleading MR5132 and LR4988, good through December 2028.
We offer free estimates for new installations and major projects. For diagnostic service calls and repairs, there is a standard dispatch fee which is waived if you proceed with the recommended work.
Yes. We handle the Mass Save rebate paperwork for heat pumps and high-efficiency equipment — the forms are the part most people give up on. We fill them out, we file them, and we tell you what you're getting before we start. Rebates go up to $8,500 for qualifying equipment.
Depends on the day and where you are. Call (617) 618-3366 and we'll tell you straight — if we can't get to you today, we'll say so.
A heat pump is an energy-efficient system that provides both heating and cooling by moving heat between the inside and outside of your home. In the winter, it extracts heat from the outside air and moves it indoors. In the summer, it reverses the process, acting like an air conditioner.
Mini splits (ductless systems) are an excellent choice for homes that don't have existing ductwork, for room additions, or for specific areas that are difficult to heat or cool properly. They allow for zoned comfort, so you can control individual rooms independently.
Yes! Modern cold-climate heat pumps are significantly more efficient than electric baseboard, oil, or propane systems. In Massachusetts, you can also leverage substantial Mass Save rebates and incentives to offset the initial installation cost, leading to both immediate and long-term utility savings.
We install and service all major brands including Carrier, Lennox, Trane, Mitsubishi, Rheem, Navien, and more. We'll recommend the best option for your home and budget.

Get a Quote

Tell us what's going on. We'll call you back.

Ready to Get It Fixed Right?

Upgrade your current system to an energy-efficient heat pump. A.W. Puma has you covered.

No obligation. Free estimates on all new installations.