Top Rated in Massachusetts

Heat Pump & HVAC Services in Brookline & Greater Boston

"Always There. Always Fair."

Heat pump installation and energy-efficient heating and cooling upgrades for Massachusetts homeowners. One call handles it all.

Licensed
& Insured
Mass Save®
Installer
5.0 Stars
100+ Reviews
A.W. Puma Mascot
Cooling
Heating
Plumbing
Electrical
How We Work

Simple. Honest. Professional.

No surprises, no upsells. Here's exactly what happens when you call A.W. Puma.

Call Us Today

1. Call or Contact Us

Tell us what's going on — we'll ask the right questions and set up a visit at your convenience. No runarounds.

2. On-Site Diagnosis

A licensed technician arrives on time, inspects the issue, and gives you an honest, upfront quote before any work begins.

3. Expert Repair or Install

We get to work with quality parts and proven techniques. Almost all jobs are finished on-time. We protect your home throughout.

4. Your Satisfaction

We walk you through everything we did. You don't pay until you're happy. All work is backed by our service guarantee.

The A.W. Puma Guarantees

Your satisfaction is our reputation. Every job comes with our service guarantees — if it's not right, we make it right.

Absolutely Happy Guarantee

If you are not completely satisfied with our work, we will return and resolve the issue for free until you are absolutely happy.

Lowest Price Guarantee

We promise that our price will be the lowest for comparable equipment and services. If you find a better price from a licensed competitor, we'll beat it.

Better Than We Found It Guarantee

Our technicians wear shoe covers, use drop cloths, and commit to leaving your home cleaner than when they arrived.

Fix It or Hotel Guarantee

If we can't fix your home's essential climate control system overnight during a breakdown, we'll put your family up in a hotel.

Where We Work

Serving Massachusetts

Our licensed technicians serve homeowners across 7 counties. Hover over the map to explore our coverage area.

MiddlesexNorfolkPlymouthEssexWorcesterBristolBarnstableHampdenHampshireFranklinBerkshire
CountyComing Soon
Coverage Area
Expanding Soon
Energy Savings

Save Thousands with Mass Save®

Massachusetts homeowners can access significant rebates and incentives when upgrading to energy-efficient equipment. A.W. Puma is a qualified contractor who handles the entire rebate process for you.

Up to $8,500
In available rebates
0% Financing
Up to 84 months
Mass Save Partner

Qualifying Equipment

  • Heat Pumps & Mini Splits
  • High-Efficiency Furnaces
  • Tankless Water Heaters
  • High-Efficiency Boilers
  • Smart Thermostats

We handle the paperwork.

You get the savings.

20+
Years Experience
5,000+
Service Calls
100%
Licensed & Insured
4.9
Avg Rating
Testimonials

What Our Customers Say

Real reviews from real Massachusetts homeowners.

"Our furnace died in the middle of January. A.W. Puma had a tech at our house within hours and a brand new system installed the next day. Couldn't believe how fast and professional they were."

Sarah Jenkins
Wellesley, MAHomeowner

"Professional, punctual, and transparent pricing. I manage several rental properties in Boston and A.W. Puma is the only company I call for heating and cooling. They're in a league of their own."

Michael Ross
Boston, MAProperty Manager

"They installed mini splits throughout our home and walked us through the Mass Save rebate process. Saved us thousands. The team was respectful, clean, and finished ahead of schedule."

Elena Rodriguez
Newton, MAHomeowner
FAQ

Common Questions

We serve the Greater Boston area and beyond — including Boston, Newton, Cambridge, Wellesley, Brookline, Brockton, Worcester, Lawrence, and surrounding communities. Contact us to confirm coverage for your specific location.
Yes. A.W. Puma holds all required Massachusetts licenses and carries full liability and workers' compensation insurance. Your home is in safe hands.
We offer free estimates for new installations and major projects. For diagnostic service calls and repairs, there is a standard dispatch fee which is waived if you proceed with the recommended work.
Yes! We help qualifying homeowners access Mass Save® rebates and incentives for energy-efficient equipment upgrades like heat pumps, insulation, and high-efficiency furnaces. We also offer flexible financing options on approved credit.
For urgent issues like no heat or a broken AC in summer, we offer same-day and next-day emergency service. For non-emergency repairs and installations, we typically schedule within 1–3 business days.
A heat pump is an energy-efficient system that provides both heating and cooling by moving heat between the inside and outside of your home. In the winter, it extracts heat from the outside air and moves it indoors. In the summer, it reverses the process, acting like an air conditioner.
Mini splits (ductless systems) are an excellent choice for homes that don't have existing ductwork, for room additions, or for specific areas that are difficult to heat or cool properly. They allow for zoned comfort, so you can control individual rooms independently.
Yes! Modern cold-climate heat pumps are significantly more efficient than electric baseboard, oil, or propane systems. In Massachusetts, you can also leverage substantial Mass Save® rebates and incentives to offset the initial installation cost, leading to both immediate and long-term utility savings.
We install and service all major brands including Carrier, Lennox, Trane, Mitsubishi, Rheem, Navien, and more. We'll recommend the best option for your home and budget.

Ready to Get It Fixed Right?

Stop Searching upgrade your current system to an energy efficient heat pump. A.W. Puma has you covered. Free estimates on new installations. Get Free Quote

No obligation. Free estimates on all new installations.