Honest Service. Fair Pricing. Every Time.
A.W. Puma Home Services was founded to bring integrity back to an industry that every homeowner depends on — heating, cooling, and plumbing done right.
Why I Started This Company
"Every homeowner deserves a technician they can trust."
After years in the trades, I kept seeing the same problems — homeowners getting overcharged for simple repairs, technicians pushing unnecessary replacements, and companies that disappeared after the invoice was paid. The home services industry had lost people's trust, and I couldn't keep watching it happen.
I started A.W. Puma Home Services with one rule: treat every home like it's your own. That means honest diagnostics, fair pricing you can understand before the work starts, and standing behind every job we do. No upselling, no scare tactics — just straightforward service.
This isn't just a business to me; it's my family name on the truck. And I intend to keep it a name worth calling.
What Sets Us Apart
In an industry full of shortcuts, we choose to do things the right way — even when it costs more.
Upfront, Fair Pricing
You'll know exactly what the job costs before we start — no hidden fees, no inflated estimates, no surprise invoices. We quote it fair and stick to it.
Honest Diagnostics
If your system can be repaired, we'll repair it. We'll never push a full replacement just to pad the invoice. Our technicians are trained to find the real problem and fix it.
Quality Workmanship
We use quality parts, follow manufacturer specs, and stand behind every installation and repair. Our licensed technicians treat your home with the care it deserves.
Our Journey
Where It All Started
Albert Puma launches A.W. Puma Restoration, building a reputation for quality workmanship and honest business practices in the Greater Boston trades.
Growing Demand
Homeowners across Massachusetts increasingly ask for HVAC and plumbing help from a company they already trust. Albert sees an industry wide-open for disruption.
A.W. Puma Home Services
A.W. Puma Home Services officially launches — bringing honest diagnostics, fair pricing, and licensed technicians to heating, cooling, and plumbing across Greater Boston.
Serving All of Massachusetts
A growing team of licensed, insured technicians providing furnace, boiler, heat pump, mini split, AC, water heater, and plumbing services to thousands of homeowners across 7 counties.