Heat pump installation on a Greater Boston home — A.W. Puma Home Services
Mass Save Paperwork Handled

Heat Pump Installation & Repair in Massachusetts

Looking for expert heat pump installation and repair in Massachusetts? We install and repair high-efficiency electric heat pumps across Suffolk, Middlesex, Norfolk, Plymouth, Essex, Worcester, and Bristol counties. Call us. We'll tell you when we can be there. Mass Save rebates go up to $8,500 for qualifying equipment.

Up to $8,500 in Rebates for Qualifying Equipment
Massachusetts family reviewing Mass Save heat pump rebate savings
Financial Incentives

Maximize Your Savings with 2026 Mass Save Heat Pump Rebates

Upgrade your home's comfort and significantly lower your energy bills. We handle the Mass Save rebate paperwork for you — rebates go up to $8,500 for qualifying equipment on whole-home electric heat pump conversions.

We handle the installations and guide you through the required paperwork so you can focus on the savings without the stress.

Your panel may need upgrading first — a heat pump draws more than the furnace it replaces. We hold our own electrical licence, so the same crew does the panel upgrade too. One company, one quote.

Licensed Experts

The High-Efficiency Advantage

Why switch to a heat pump? Unlike traditional systems that generate heat through combustion, heat pumps move heat, making them up to 300% efficient.

This revolutionary technology allows you to heat and cool your home with a single, emission-free system while qualifying for the largest state-level energy incentives available.

A.W. Puma technician repairing a heat pump in winter
Where We Work

Serving Massachusetts

Our licensed technicians serve homeowners across 7 counties. Hover over the map to explore our coverage area.

MiddlesexNorfolkPlymouthEssexWorcesterBristolBarnstableHampdenHampshireFranklinBerkshire
CountyComing Soon
Coverage Area
Expanding Soon

Counties We Serve

Suffolk CountyMiddlesex CountyNorfolk CountyPlymouth CountyEssex CountyWorcester CountyBristol County

Don't see your area? We may still serve you.

Check Your Coverage

Heat Pump Installation Across Greater Boston

Licensed in Massachusetts — electrical 9116-EL-A1 — serving homeowners across Eastern and Central Massachusetts.

BostonBrooklineNewtonCambridgeQuincyWorcesterSalemPlymouthAll Service Areas

A.W. Puma Home Services

Albert Puma owns and runs A.W. Puma Home Services — not a franchise. He brings 20 years of experience in construction and the trades. The company opened in 2024.

Licensed in Massachusetts — electrical 9116-EL-A1
Testimonials

What Our Customers Say

Real reviews from real Massachusetts homeowners.

"The team at A.W. Puma was great from start to finish. They installed three mini split units in our home super quickly and everything works perfectly."

Jared East
Google review · Local Guide, 107 reviews

"AW Puma was great in redoing my HVAC system and condenser. They even made me aware of rebates and savings Mass Save and the gov't were offering. Quick service and responsive. Would recommend!"

Daniel D.
Google review

"Love the new heating system! Stephen and Karlos did a great job. We are very happy with everything they did here and felt good about what was done."

Peggy F.
Google review
FAQ

Common Questions

We serve the Greater Boston area and beyond — including Boston, Newton, Cambridge, Wellesley, Brookline, Brockton, Worcester, Lawrence, and surrounding communities. Contact us to confirm coverage for your specific location.
Yes. Licensed in Massachusetts — electrical 9116-EL-A1. Deleading MR5132 and LR4988, good through December 2028.
We offer free estimates for new installations and major projects. For diagnostic service calls and repairs, there is a standard dispatch fee which is waived if you proceed with the recommended work.
Yes. We handle the Mass Save rebate paperwork for heat pumps and high-efficiency equipment — the forms are the part most people give up on. We fill them out, we file them, and we tell you what you're getting before we start. Rebates go up to $8,500 for qualifying equipment.
Depends on the day and where you are. Call (617) 618-3366 and we'll tell you straight — if we can't get to you today, we'll say so.
A heat pump is an energy-efficient system that provides both heating and cooling by moving heat between the inside and outside of your home. In the winter, it extracts heat from the outside air and moves it indoors. In the summer, it reverses the process, acting like an air conditioner.
Mini splits (ductless systems) are an excellent choice for homes that don't have existing ductwork, for room additions, or for specific areas that are difficult to heat or cool properly. They allow for zoned comfort, so you can control individual rooms independently.
Yes! Modern cold-climate heat pumps are significantly more efficient than electric baseboard, oil, or propane systems. In Massachusetts, you can also leverage substantial Mass Save rebates and incentives to offset the initial installation cost, leading to both immediate and long-term utility savings.
We install and service all major brands including Carrier, Lennox, Trane, Mitsubishi, Rheem, Navien, and more. We'll recommend the best option for your home and budget.

Get a Quote

Tell us what's going on. We'll call you back.

Ready to Get It Fixed Right?

Upgrade your current system to an energy-efficient heat pump. A.W. Puma has you covered.

No obligation. Free estimates on all new installations.