Heat pump installation on a Greater Boston home — A.W. Puma Home Services
Mass Save® Certified Installer

Heat Pump Installation & Repair in Massachusetts

Looking for expert heat pump installation and repair in Massachusetts? We provide 24/7 emergency heat pump repair and high-efficiency electric heat pump installations across Suffolk, Middlesex, Norfolk, Plymouth, Essex, Worcester, and Bristol counties. Contact us today for a free estimate and up to $10,000 in Mass Save® rebates!

Up to $10,000 in Rebates
Massachusetts family reviewing Mass Save heat pump rebate savings
Financial Incentives

Maximize Your Savings with 2026 Mass Save Heat Pump Rebates

Upgrade your home's comfort and significantly lower your energy bills. As a certified installer, we help Massachusetts homeowners secure up to $10,000 in 2026 Mass Save rebates for whole-home electric heat pump conversions.

We handle the installations and guide you through the required paperwork so you can focus on the savings without the stress.

Licensed Experts

The High-Efficiency Advantage

Why switch to a heat pump? Unlike traditional systems that generate heat through combustion, heat pumps move heat, making them up to 300% efficient.

This revolutionary technology allows you to heat and cool your home with a single, emission-free system while qualifying for the largest state-level energy incentives available.

A.W. Puma technician repairing a heat pump in winter
Where We Work

Serving Massachusetts

Our licensed technicians serve homeowners across 7 counties. Hover over the map to explore our coverage area.

MiddlesexNorfolkPlymouthEssexWorcesterBristolBarnstableHampdenHampshireFranklinBerkshire
CountyComing Soon
Coverage Area
Expanding Soon

Counties We Serve

Suffolk CountyMiddlesex CountyNorfolk CountyPlymouth CountyEssex CountyWorcester CountyBristol County

Don't see your area? We may still serve you.

Check Your Coverage
20+
Years Experience
5,000+
Service Calls
100%
Licensed & Insured
4.9
Avg Rating
Testimonials

What Our Customers Say

Real reviews from real Massachusetts homeowners.

"Our furnace died in the middle of January. A.W. Puma had a tech at our house within hours and a brand new system installed the next day. Couldn't believe how fast and professional they were."

Sarah Jenkins
Wellesley, MA • Homeowner

"Professional, punctual, and transparent pricing. I manage several rental properties in Boston and A.W. Puma is the only company I call for heating and cooling. They're in a league of their own."

Michael Ross
Boston, MA • Property Manager

"They installed mini splits throughout our home and walked us through the Mass Save rebate process. Saved us thousands. The team was respectful, clean, and finished ahead of schedule."

Elena Rodriguez
Newton, MA • Homeowner
FAQ

Common Questions

We serve the Greater Boston area and beyond — including Boston, Newton, Cambridge, Wellesley, Brookline, Brockton, Worcester, Lawrence, and surrounding communities. Contact us to confirm coverage for your specific location.
Yes. A.W. Puma holds all required Massachusetts licenses and carries full liability and workers' compensation insurance. Your home is in safe hands.
We offer free estimates for new installations and major projects. For diagnostic service calls and repairs, there is a standard dispatch fee which is waived if you proceed with the recommended work.
Yes! We help qualifying homeowners access Mass Save® rebates and incentives for energy-efficient equipment upgrades like heat pumps, insulation, and high-efficiency furnaces. We also offer flexible financing options on approved credit.
For urgent issues like no heat or a broken AC in summer, we offer same-day and next-day emergency service. For non-emergency repairs and installations, we typically schedule within 1–3 business days.
A heat pump is an energy-efficient system that provides both heating and cooling by moving heat between the inside and outside of your home. In the winter, it extracts heat from the outside air and moves it indoors. In the summer, it reverses the process, acting like an air conditioner.
Mini splits (ductless systems) are an excellent choice for homes that don't have existing ductwork, for room additions, or for specific areas that are difficult to heat or cool properly. They allow for zoned comfort, so you can control individual rooms independently.
Yes! Modern cold-climate heat pumps are significantly more efficient than electric baseboard, oil, or propane systems. In Massachusetts, you can also leverage substantial Mass Save® rebates and incentives to offset the initial installation cost, leading to both immediate and long-term utility savings.
We install and service all major brands including Carrier, Lennox, Trane, Mitsubishi, Rheem, Navien, and more. We'll recommend the best option for your home and budget.

Ready to Get It Fixed Right?

Stop Searching upgrade your current system to an energy efficient heat pump. A.W. Puma has you covered. Free estimates on new installations. Get Free Quote

No obligation. Free estimates on all new installations.