Worcester County

Expert Home Services in Central MassHeat Pump & HVAC Services in Worcester County, MA

Worcester County is the largest county in Massachusetts. From the city of Worcester to the rural hill towns, our team delivers fast, reliable home services throughout Central Mass.

A.W. Puma opened in 2024. Albert Puma brings 20 years of experience in construction and the trades.

Top Pro 2025
Thumbtack
Electrical 9116-EL-A1
Licensed in Massachusetts

Our Services in Worcester County

Full-service home solutions in Worcester County and surrounding areas.

Heat Pump

Energy-efficient heat pump systems

Mini Splits

Ductless heating & cooling solutions

Furnace

High-efficiency furnace installation & repair

Air Conditioner

Central AC installation & service

Boiler

Boiler repair, replacement & maintenance

Water Heaters

Tankless & traditional water heater service

Electrical

Panel upgrades by our own licensed crew

Why Worcester County Homeowners Choose Us

Local Team

Call us. We'll tell you when we can be there.

Licensed in Massachusetts — electrical 9116-EL-A1

Deleading MR5132 and LR4988, good through December 2028.

Based in Brookline

202 Washington St in Brookline — not a call centre, not a franchise.

Cities & Towns We Serve in Worcester County

Our technicians provide service throughout Worcester County, including these communities and more.

Worcester
Fitchburg
Leominster
Shrewsbury
Milford
Southbridge
Webster
Where We Work

Serving Massachusetts

Our licensed technicians serve homeowners across 7 counties. Hover over the map to explore our coverage area.

MiddlesexNorfolkPlymouthEssexWorcesterBristolBarnstableHampdenHampshireFranklinBerkshire
CountyComing Soon
Coverage Area
Expanding Soon

Counties We Serve

Suffolk CountyMiddlesex CountyNorfolk CountyPlymouth CountyEssex CountyWorcester CountyBristol County

Don't see your area? We may still serve you.

Check Your Coverage

A.W. Puma Home Services

Albert Puma owns and runs A.W. Puma Home Services — not a franchise. He brings 20 years of experience in construction and the trades. The company opened in 2024.

Licensed in Massachusetts — electrical 9116-EL-A1
Testimonials

What Our Customers Say

Real reviews from real Massachusetts homeowners.

"The team at A.W. Puma was great from start to finish. They installed three mini split units in our home super quickly and everything works perfectly."

Jared East
Google review · Local Guide, 107 reviews

"AW Puma was great in redoing my HVAC system and condenser. They even made me aware of rebates and savings Mass Save and the gov't were offering. Quick service and responsive. Would recommend!"

Daniel D.
Google review

"Love the new heating system! Stephen and Karlos did a great job. We are very happy with everything they did here and felt good about what was done."

Peggy F.
Google review
FAQ

Common Questions

We serve the Greater Boston area and beyond — including Boston, Newton, Cambridge, Wellesley, Brookline, Brockton, Worcester, Lawrence, and surrounding communities. Contact us to confirm coverage for your specific location.
Yes. Licensed in Massachusetts — electrical 9116-EL-A1. Deleading MR5132 and LR4988, good through December 2028.
We offer free estimates for new installations and major projects. For diagnostic service calls and repairs, there is a standard dispatch fee which is waived if you proceed with the recommended work.
Yes. We handle the Mass Save rebate paperwork for heat pumps and high-efficiency equipment — the forms are the part most people give up on. We fill them out, we file them, and we tell you what you're getting before we start. Rebates go up to $8,500 for qualifying equipment.
Depends on the day and where you are. Call (617) 618-3366 and we'll tell you straight — if we can't get to you today, we'll say so.
A heat pump is an energy-efficient system that provides both heating and cooling by moving heat between the inside and outside of your home. In the winter, it extracts heat from the outside air and moves it indoors. In the summer, it reverses the process, acting like an air conditioner.
Mini splits (ductless systems) are an excellent choice for homes that don't have existing ductwork, for room additions, or for specific areas that are difficult to heat or cool properly. They allow for zoned comfort, so you can control individual rooms independently.
Yes! Modern cold-climate heat pumps are significantly more efficient than electric baseboard, oil, or propane systems. In Massachusetts, you can also leverage substantial Mass Save rebates and incentives to offset the initial installation cost, leading to both immediate and long-term utility savings.
We install and service all major brands including Carrier, Lennox, Trane, Mitsubishi, Rheem, Navien, and more. We'll recommend the best option for your home and budget.

Get a Quote

Tell us what's going on. We'll call you back.

Ready to Get It Fixed Right?

Upgrade your current system to an energy-efficient heat pump. A.W. Puma has you covered.

No obligation. Free estimates on all new installations.